Privacy Policy

Privacy Policy for LW Sports

Effective Date: 27th September 2024

1. Introduction

At LW Sports, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when visiting our website or using our services.

2. Information We Collect

We collect personal information to provide better services to all our users. The types of information we may collect include:

  • Personal Identification Information: Name, email address, phone number, and other contact details when you register for our services or make purchases.
  • Payment Information: Credit card details, billing address, and other financial information when making payments.
  • Usage Information: Details of your interactions with our website, including IP addresses, browser type, and activity logs.
  • Communication Data: Any communications you send to us, including emails, support inquiries, and feedback.
  • Photographs and Media: Photos and videos taken during events, sessions, or other engagements associated with LW Sports.

3. How We Use Your Information

We use the personal information we collect to:

  • Provide and maintain our services.
  • Process and complete transactions, including sending receipts and invoices.
  • Communicate with you about your account, purchases, and promotions.
  • Improve our website, products, and services based on your usage and feedback.
  • Ensure compliance with legal and regulatory requirements.

4. Use of Photos and Media

LW Sports may capture photos and videos during events, training sessions, or other activities in which participants are involved. We value the privacy of our participants, particularly when it comes to minors. Photos or videos will only be taken and used if explicit consent is given by the participant or, in the case of minors, by their parent or legal guardian.

  • Consent Requirement: Before any photos or videos are taken, LW Sports will seek written consent from the participant, or from a parent or legal guardian for minors. Without this consent, no photos or videos of the individual will be captured or used.
  • Marketing and Promotional Materials: With consent, images may be used in marketing materials, on our website, in social media posts, and for other promotional purposes.
  • Social Media Sharing: Photos or videos may also be shared on our social media platforms to highlight events, achievements, or news within our community.

If you or a parent/guardian do not wish to provide consent for photos or videos, please inform us in advance, and we will ensure that no images of you or your child are captured.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, as long as they agree to keep this information confidential.

We may also disclose your information:

  • If required by law or in response to legal processes.
  • To protect the rights, property, or safety of LW Sports, our users, or others.

6. Data Security

We take the protection of your personal information seriously. We use appropriate security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information by contacting us.
  • Opt out of receiving marketing communications by following the unsubscribe link in emails.
  • Request that we stop processing your data if you believe it is being handled unlawfully.
  • Opt out of the use of photos or media for promotional purposes by contacting us prior to the event.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your computer or mobile device. You can choose to accept or decline cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, the handling of your personal information, or the use of photographs and media, please contact us at:

LW Sports

Email: luke.wilton@lwsport.co.uk

Phone: 07955736135